Lesson video

Hello, my name's Mrs. Jones and I'm really case you decided to join this lesson today.

In this lesson, we will look at what makes a message a kind message.

Messages use different words and images and these can make the message feel different, might make us feel happy or sad, but it might be hard to understand what the message is.

So let's get started and think about kind messages.

Welcome to this lesson.

Today's lesson is called Kind Messages from the unit Message Makers.

And by the end of this lesson you'll be able to describe how different words or images affect how a message is understood and felt.

There are three key words to today's lesson.

Presentation.

Presentation is the way something is shown or shared.

Meaning.

Meaning is what someone understands from what is shared.

Choice.

Choice is something we decide to do.

There are two sections to today's lesson.

The first is recognize different message presentations.

The second is compare how messages are presented.

So let's start with recognize different message presentations.

Messages can be presented in different ways.

Words, images, symbols, and pictures can be used to present messages.

You've got lots of examples here.

We've got words, you've got bye and great work.

We've also got some images also known as emojis that show us different feelings for happy, sad, shocked, got a thumbs up.

We've also got a sign there as well that you might have seen on the road.

Some messages do not use words at all.

Pictures and symbols can be messages.

So here we've got two signs.

The one on the left is showing boys and girls and it could be used to show which way they should go in a changing room.

And the one in the triangle is used to show if children are crossing the road and the triangle is used to warn you.

Road signs use pictures to send messages quickly and Andeep says, "I know what the sign means without reading.

" Because you can see the triangle, the red triangle as well shows us it's a warning and it's a warning that children are going to be crossing the road here.

Some messages use words and words can be spoken, written, or typed.

You can see here we've got saying the word hello, we've got writing it down, pen and paper.

And then we've got a phone or a tablet where we've typed the word hello.

Digital messages often use words and images together.

And here you can see it says hello and then it's got a smiley face.

Different words can change how a message is understood.

For example, let's look at these two here you've got, "Come here!

" And then you've got, "Please come here!

" Andeep says, "The words make the message sound different.

" Come here sounds very direct, like I'm telling you to do something.

Please come here sounds a bit nicer.

Messages can sound friendly or unfriendly depending on the words used.

Another example here we've got "Please sit here" and "Sit here.

" Which one sounds friendly and unfriendly to you?

Andeep says, "They mean the same thing, but they feel different.

" Please sit here sounds friendly and sit here sounds unfriendly.

Images can also change how a message is understood.

If you had that one on the left, a sad face and a red face looks angry and that would make it be unfriendly.

Whereas the thumbs up is friendly, makes it good job.

Images are often used to add extra meaning to messages.

For example, got the green tick there means good job.

Got the circle with the line through it means no entry and you might have seen that on some signs on the road too.

And you have a smiley face which could be used for well done.

Let's have a quick check.

Which of these could change how a message is understood?

Is it A, the color of the screen?

B, the words or images used.

Or C, the size of the device.

Pause the video and have a think if the answer is A, B, or C.

Which one of those could change how a message is understood?

Pause the video, then we'll get through the answer.

Let's check your answer.

The answer was B.

The words or images used.

Well done if you got that correct.

Digital messages are the same as other messages.

They are understood by people reading or seeing them.

Aisha's saying, "Have you had a good day?

" And then on the tablet or the mobile phone there, the device, the digital message says, "Have you had a good day?

" Both are exactly the same.

Aisha saying it and you can hear it.

Whereas on the device you are reading it, you are seeing it.

Because digital messages do not show faces or voices, people rely on words or images to understand them.

Aisha says, "I don't know if they are happy or sad in this message.

" Because the message that they received on the device is "Fine.

" And if you get that you wouldn't know, are they happy or are they sad?

This means the presentation of a digital message is important.

Aisha now says, "Now I can see they are happy.

The image helps me to know how the message is meant.

" 'Cause now we've got the word fine but followed by a really happy face.

So we know that they are happy, they are fine.

Let's have a quick check.

True or false?

The way a message looks does not change how it is understood.

Is that true or false?

The way a message looks does not change how it is understood.

Pause the video and have a think if that is true or false and then we'll go through the answer.

Let's check your answer.

The answer was false.

Why is that false?

Have a little think.

Pause the video.

Can you explain why that is false?

And then we'll go through the answer.

Let's check your answer.

The words and images used can change how a message is understood.

Well done if you've got that correct.

People make choices about how they present messages.

You can see here we've got the tablet in front with great job and that's wrong.

It's how it is displayed and how it is presented.

Let's do the activity.

Think about where you might see these messages.

A picture or symbol, a written message, or a spoken message.

And for each one say where you might see it.

Pause the video and have a think about where you might see a picture or a symbol.

Where might you see a written message?

Where might you see or hear a spoken message?

And then we'll go through some possible answers.

Let's check your answers.

So we have a picture or a symbol an Andeep said, "I've seen a sign for the toilets.

" It's a good example.

A written message.

Aisha says, "I've seen a written message on the door.

It says, 'Please wait.

'" That's a really good example too.

And Laura has said, "The teacher gives us spoken messages to line up quietly.

" And that's a really good example too.

And I'm sure you came up with some really good examples of where you have seen a picture or a symbol where you've seen a written message and where you've heard a spoken message.

Well done for completing that activity.

Let's move on to the second part of today's lesson.

Compare how messages are presented.

Two messages can have the same meaning but be presented in different ways.

We've got first one here says, "Come here!

" And the second one says, "Please come here" with a smiley face.

Can you see any difference there in the way it is presented?

Because both have the same meaning, both want the person to come here but they are presented differently.

The meaning is the same, but the words change how the message sounds.

Some messages are presented in kind ways.

"Please can you help me?

" That sounds very kind.

Some messages are presented in unkind ways.

"Help me now!

" You can hear that that one doesn't sound very kind at all now.

So we have the kind way, "Please can you help me?

" And the unkind way, "Help me now.

" The words change how the message feels.

Let's have a quick check.

Messages can affect how people feel.

Is that true or false?

Pause the video and have a think.

Do messages affect how people feel?

Is that true or false?

And then we'll go through the answer.

Let's check your answer.

The answer was true.

Well done if you got that correct.

Messages do affect how people feel.

Messages can make people feel happy or upset depending on how they are presented.

"You're early" smiley face.

How does that make you feel?

That's quite a happy one, isn't it?

It's quite nice message.

Even though you are early, there's a nice smiley face there.

But then we've got "You're early" with that cross face.

How does that make you feel now?

That makes me feel a bit upset because there's an angry face there.

So the same words, but that image makes me feel different.

And this is true for digital messages as well.

Digital messages can be misunderstood because we cannot hear voices or see faces.

Let's have a look here, we've got two examples.

On the left, on that device it says, "Try again please.

" And the other one on the right says, "That's wrong.

" Now, which one do you think makes it sound better?

The "Try again please" sounds nicer, doesn't it?

That sounds kind.

"That's wrong" could be taken the wrong way.

Because of this, people need to think carefully about the words or images they choose.

Let's have a quick check.

Why can digital messages be harder to understand?

Is it A, they disappear?

B, we cannot see faces or hear voices.

Or C, they are always wrong.

Pause the video and consider if it's A, B, or C.

Why can digital messages be harder to understand?

And then we'll go through the answer.

Let's check your answer.

The answer was B.

We cannot see their faces or hear their voices.

Well done if you got that correct.

Because of this, people need to think carefully about the words or images they choose.

A nice image here "Think before you send" and got a thinking image there.

And then the other one says, "Ready to play" with a smiley face.

Then we have a send button with a paper airplane.

Let's do the activity.

Look at these two messages.

What is the same about them?

What is different about how they are presented?

We have "Please line up" and we have "Line up!

" Pause the video to complete that activity.

Look at what is the same about them and what is different about how they're presented?

Then we'll go through the answer.

Let's have a look at your answers.

What is the same about them?

Well, they both ask people to line up.

But what's different?

Well, one uses please, one uses fewer words and an exclamation mark, and one is all in capital letters.

Capital letters can make it sound like they're shouting, so it doesn't sound as kind.

Well done if you got that correct.

Let's do the second part of this activity.

How can we change this message so it is kinder?

So the message is wait.

What words could you use?

Could you add an image?

Pause the video and consider how could you change that message, wait, to sound kinder?

Think about your words, think about the images.

Then we'll go through a possible answer.

Let's have a look at an answer.

So Andeep has put, "I used, 'Please wait here.

'" With a smiley face.

Messages can be clearer and kinder when words and images are chosen carefully.

Different choices can work as long as the message is easy to understand.

Well done if you came up with some really good words there to use to make it sound kind and different words or different images.

Let's do the third part of this activity.

Look at these two messages.

Which message is kinder?

Why?

So if the first one says, "Sit down now.

" And the second one says, "Come and sit down so we can get started.

" Which message is kinder?

Why is it kinder?

Pause the video, consider your answer, and then we'll go through it.

Let's have a look at an answer.

Aisha said, "I think 'Come and sit down so we can get started' seems kinder 'cause there are more words and the phrase is less direct.

" It's a really good answer and I'm sure you came up some really good ways to explain why that was a kinder way of saying, "Come here and sit down.

" Well done for completing that activity.

In summary, messages can be presented in different ways.

The words or images used can change how a message is understood.

This is true for digital messages as well as spoken or written messages.

Digital messages like other messages can make people feel happy or upset.

Well done for completing this lesson kind messages.