someone who buys goods or services for their own use, rather than to sell or use for business

a government service in the UK that protects consumers from unfair, unsafe or dishonest business practices; it makes sure that businesses follow the law when selling goods and services

What are our rights as consumers?

Citizenship

What is the best way to look after money?

How can we pay for things?

What are the implications of borrowing money?

How can we protect ourselves from fraud?

Where can we save money?

Pupils explore how to look after their money considering the implications of borrowing, how they can keep track of their money, what saving options are available to them and what their rights are as a consumer.

How can we manage money well?

Historic or outdated representations of people that may portray inequality or injustice.

Depiction or discussion of discriminatory behaviour

Subjects which particular individuals may be sensitive to, eg, adoption, migration, bereavement or death, divorce, poverty, deprivation.

Depiction or discussion of sensitive content

to receive goods and services that are unsafe

to receive goods and services that are safe

The {{}} Rights Act (2015) ensures protection against faulty or misleading products.

someone who buys goods or services for their own use

products that are not accurately described

Match the words to the correct definition. 

take legal action or report them to Trading Standards

What can a consumer do if a seller refuses to fix a problem?

Fill in the blank: Consumers have some level of protection up to {{}} after you purchased something with no extra guarantee.

Why is it important to understand our rights as consumers?

The {{}} Policy Committee (MPC) sets the Bank of England base rate, influencing savings, borrowing and inflation.

when someone acts, lies or breaks trust to gain money or cause a loss

a dishonest scheme designed to trick people into giving away things

an attempt to obtain sensitive information by acting trustworthy

redirecting users from a legitimate website to a fraudulent one

Match the word to the correct definition.

If someone is careful about their purchases and does not buy things on impulse, they are called a …

What type of investments provide stable growth for risk-averse investors?

They always guarantee a profit over time.

They generate returns but all carry some level of risk.

Only cryptocurrency carries risk; other investments are completely safe.

Investing in property is risk-free compared to other investments.

Which of the following statements is true about investments like stocks, bonds, funds, property, commodities and cryptocurrency?

Which of the following actions involve being a critical consumer?

Exit Quiz

What rights do consumers have?