New
New
Year 7

Managing conflict

I can explain how I can manage and resolve conflicts with others in a healthy way.

New
New
Year 7

Managing conflict

I can explain how I can manage and resolve conflicts with others in a healthy way.

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Lesson details

Key learning points

  1. Conflicts often happen when one person doesn't feel understood.
  2. Its possible to show you understand the other person without agreeing with them.
  3. You can also talk about how you feel and own your emotions in a conflict.
  4. Remember, you can take time to calm down before coming back to resolve a conflict.

Keywords

  • Conflict - a disagreement between two or more people

  • Relationship - the way in which two or more people are connected

  • Respect - being considerate of others and the world around you; treating people fairly and how you would like to be treated

  • Feelings - our thoughts and opinions about things, like feeling proud of our drawing or feeling worried about a test

  • Resolve - to find a way to fix a problem

Common misconception

A conflict can only be resolved if we agree with the person we've had conflict with.

There are lots of different ways that a conflict can be resolved. In some cases, someone could agree with the other. In others, they could agree to disagree or agree to take some time apart from each other.


To help you plan your year 7 RSHE (PSHE) lesson on: Managing conflict, download all teaching resources for free and adapt to suit your pupils' needs...

Encourage pupils to reflect on a conflict they have experienced, or a conflict they're aware of. Ask them to reflect on their role in the conflict and what they could do differently next time.
Teacher tip

Equipment

Content guidance

  • Depiction or discussion of sensitive content
  • Depiction or discussion of peer pressure or bullying

Supervision

Adult supervision recommended

Licence

This content is © Oak National Academy Limited (2025), licensed on Open Government Licence version 3.0 except where otherwise stated. See Oak's terms & conditions (Collection 2).

Lesson video

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Prior knowledge starter quiz

Download quiz pdf

6 Questions

Q1.
Match the words with their definition.

Correct Answer:listen,to hear and try to understand what someone is saying

to hear and try to understand what someone is saying

Correct Answer:sensation,a feeling in our bodies or on our skin

a feeling in our bodies or on our skin

Correct Answer:respond,what we do after something has happened

what we do after something has happened

Correct Answer:metaphor,describing how we feel as something else, like an object

describing how we feel as something else, like an object

Q2.
When we what someone has said, we state the key points of what someone has said.

Correct Answer: summarise

Q3.
Which statements are true?

Correct answer: Feelings can help us learn about ourselves and others.
There are only a few words that can help us to describe how we feel.
We should not share how we feel with others because it can make others unhappy.
Correct answer: All feelings are valid, no matter whether they're good or bad feelings.

Q4.
Self-esteem is ...

being thankful for what you have
good, encouraging thoughts or comments
Correct answer: confidence in your own ability
bad, unkind thoughts or comments

Q5.
How can we look after our mental health?

Correct answer: by looking after our physical health
by keeping our feelings to ourselves
Correct answer: by talking to people we trust about our feelings
by spending hours on a screen
Correct answer: by feeling grateful for what we have

Q6.
If we feel nervous about something we can take deep , break it down into smaller steps and talk about it with someone we trust.

Correct Answer: breaths

Assessment exit quiz

Download quiz pdf

5 Questions

Q1.
Match the words with their definition.

Correct Answer:conflict,when people have a serious disagreement with each other

when people have a serious disagreement with each other

Correct Answer:relationship,the way in which two or more people are connected

the way in which two or more people are connected

Correct Answer:feelings,different ways that we experience emotions like sadness and happiness

different ways that we experience emotions like sadness and happiness

Q2.
Which statements are true?

Correct answer: Conflicts often happen when one person doesn't feel understood.
A conflict can only be resolved if we agree with the other person.
Correct answer: We can 'agree to disagree' in some conflicts.
It's ok to ignore our feelings during a conflict to make the other person happy.

Q3.
In any conflict, it's important that we show to the other person and that they do the same to us.

Correct Answer: respect

Q4.
When we resolve a conflict, we...

win the conflict
make the conflict worse
Correct answer: find a way to fix the problem
end the relationship

Q5.
How can we deal with a conflict in a healthy way?

Correct answer: walk away and take time to calm down
shout at the other person
Correct answer: listen to what the other person says
Correct answer: explain how we feel
tell them we agree with them, even if this isn't true