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      Lesson details

      Learning outcome

      I can explain how social media can escalate conflicts, describe ways to avoid this, and explain where to go for help and advice.

      Key learning points

      1. Social media can lead to escalations in conflicts.
      2. There are different ways to avoid these escalations.
      3. There are different sources available to pupils for help and advice.

      Keywords

      • Conflict - a disagreement between two or more people

      • Escalate - to make a situation become more serious, intense or dangerous, often by increasing conflict or tension

      Common misconception

      When a person's friend gets into an argument or fight on social media, the person should join in to back them up.

      Joining in a conflict on social media doesn't usually make things better; it usually makes them worse. Young people can support their friends in safer ways, like encouraging them to stay calm, to report it or to speak to a trusted adult.

      Teacher tip

      You should speak to your RSHE Lead or DSL before delivering this lesson. You may also want to adapt the lesson to explain how pupils should report harmful or upsetting online content in your educational setting.

      Content guidance

      Depiction or discussion of sexual violence

      Depiction or discussion of peer pressure or bullying

      Depiction or discussion of peer pressure or bullying

      Supervision

      Adult supervision required

      Licence

      This content is © Oak National Academy Limited (2025), licensed on Open Government Licence version 3.0
      except where otherwise stated. See Oak's terms & conditions
      (Collection 2).

      Lesson video

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      Prior knowledge starter quiz

      6 Questions

      Q1.
      Which word describes an assumption that influences how you act?

      Correct Answer: bias, biased, a bias

      Q2.
      Which of these best describes what happens when a disagreement between two people gets worse and involves more people?

      The disagreement resolves itself.
      Correct answer: The disagreement escalates.
      The disagreement disappears.
      The disagreement becomes private.

      Q3.
      If you saw a friend being treated unfairly online, what would be the most helpful response?

      join the argument to defend them publicly
      encourage others to take sides
      Correct answer: suggest they talk to a trusted adult
      share screenshots to show everyone

      Q4.
      What do we call it when certain groups of people are not fairly shown or included in media and online content?

      Correct Answer: underrepresented, underrepresentation

      Q5.
      Why might the content you see on social media not represent everyone in society fairly?

      Correct answer: algorithms show content based on your previous activity
      everyone uses social media in exactly the same way
      all content creators make identical posts
      social media companies control every post

      Q6.
      Match each online behaviour with its likely consequence.

      Correct Answer:posting angry comments online,arguments get worse and spread further

      arguments get worse and spread further

      Correct Answer:taking time before responding,conflicts are less likely to get bigger

      conflicts are less likely to get bigger

      Correct Answer:sharing private screenshots,trust between friends gets damaged

      trust between friends gets damaged

      Correct Answer:asking questions calmly,misunderstandings can be cleared up

      misunderstandings can be cleared up

      6 Questions

      Q1.
      Match the word to the definition.

      Correct Answer:conflict,a disagreement between two or more people

      a disagreement between two or more people

      Correct Answer:escalate,to make a situation become more serious, intense or dangerous

      to make a situation become more serious, intense or dangerous

      Correct Answer:de-escalate,to use actions or words to calm a situation down or reduce tension

      to use actions or words to calm a situation down or reduce tension

      Q2.
      What is one way to avoid the escalation of conflict on social media?

      by replying with angry messages
      Correct answer: by blocking or muting the person
      by sharing the argument to get more people involved
      by posting your own insults to defend yourself

      Q3.
      Mason sees his friend Jordan arguing in social media comments. With tensions rising and others joining in, what is the best way for Mason to help?

      jump into the comments and argue back to defend Jordan
      Correct answer: message Jordan privately and suggest he steps away and reports it
      share the post in a group chat for backup
      post insults to shut the other person down

      Q4.
      Knowing for de-escalation can help people avoid conflict on social media.

      Correct Answer: strategies, ways, methods

      Q5.
      Where can you get help if online conflict is upsetting or threatening?

      Correct answer: trusted adults in school, such as school staff
      social media influencers who give advice
      nowhere — you should deal with it alone
      Correct answer: trusted adults at home, such as parents or carers

      Q6.
      Match each online platform feature with how it might affect disagreements.

      Correct Answer:public comments,anyone can see and join the argument

      anyone can see and join the argument

      Correct Answer:screenshot ability,arguments can be saved and shared

      arguments can be saved and shared

      Correct Answer:instant messaging,people respond quickly without thinking

      people respond quickly without thinking

      Correct Answer:group chats,multiple people can get involved at once

      multiple people can get involved at once


      To help you plan your 10 RSHE (PSHE) lesson on: Social media and conflict, download all teaching resources for free and adapt to suit your pupils' needs...