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      ¿En qué puedo ayudarle? Formal and informal 'you' and 'your'

      Lesson details

      Learning outcome

      I can prepare brief, accurate answers to a role-play in a restaurant.

      Vocabulary and transcripts for this lessons

      Key learning points

      1. When preparing answers to role-plays, it's important to answer using short phrases or sentences.
      2. You must avoid giving one-word answers in role-plays.
      3. Role-play answers must be kept brief. Overcomplicating answers runs the risk of introducing ambiguity.
      4. In a role-play, you are likely to be addressed as 'usted'. As such, questions will contain 3rd person language.

      Keywords

      • Role-play - task in which the student responds to several prompts in the format of a role-play

      • Usted - formal way to address 'you'

      • Su - your (formal)

      • 3rd person - form of pronouns and verbs used to refer to 'she, he, it, they', or 'you (formal)'

      Common misconception

      It is important to use a range of verb tenses and complex language in role-play answers.

      Role-play answers must consist of short words or phrases. Overcomplicating answers runs the risk of introducing ambiguity through grammatical error.

      Teacher tip

      If there is time at the end of the lesson, students could perform their restaurant role-plays in pairs.

      Licence

      This content is © Oak National Academy Limited (2026), licensed on Open Government Licence version 3.0
      except where otherwise stated. See Oak's terms & conditions
      (Collection 2).

      Lesson video

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      Prior knowledge starter quiz

      6 Questions

      Q1.
      Which are items of food?

      Correct answer: pan (m)
      té (m)
      Correct answer: arroz (m)
      agua (f)
      Correct answer: pollo (m)

      Q2.
      Match the Spanish and English.

      Correct Answer:,you (informal)

      you (informal)

      Correct Answer:tu,your (informal, singular)

      your (informal, singular)

      Correct Answer:tus,your (informal, plural)

      your (informal, plural)

      Correct Answer:usted,you (formal)

      you (formal)

      Correct Answer:su,your (formal, singular)

      your (formal, singular)

      Correct Answer:sus,your (formal, plural)

      your (formal, plural)

      Q3.
      Match the opposites.

      Correct Answer:caro,barato

      barato

      Correct Answer:caliente,frío

      frío

      Correct Answer:sucio,limpio

      limpio

      Correct Answer:grande,pequeño

      pequeño

      Q4.
      Order the words to say: 'he has a coffee and you have a salad'.

      1 - toma
      2 - un
      3 - café
      4 - y
      5 - tomas
      6 - una
      7 - ensalada

      Q5.
      Write in Spanish: 'we like Spanish food'.

      Correct Answer: Nos gusta la comida española.

      Q6.
      Write in Spanish: 'I ate in a Chinese restaurant'.

      Correct Answer: Comí en un restaurante chino.

      4 Questions

      Q1.
      Match the Spanish and English.

      Correct Answer:cuchara (f),spoon

      spoon

      Correct Answer:cuchillo (m),knife

      knife

      Correct Answer:entrante (m),starter

      starter

      Correct Answer:helado (m),ice cream

      ice cream

      Correct Answer:postre (m),dessert

      dessert

      Correct Answer:tenedor (m),fork

      fork

      Q2.
      'Say where you want to sit'. Choose the best response to this prompt.

      La ventana.
      Correct answer: Quiero una mesa cerca de la ventana.
      Quiero una mesa cerca de la ventana porque hace mucho calor hoy y no me gusta.
      Me gustaría un bocadillo de jamón.
      Me gustaría un bocadillo de jamón porque creo que es rico y no es caro.

      Q3.
      Order the phrases to create a role-play dialogue.

      1 - Buenos días. ¿En qué puedo ayudarle?
      2 - Me gustaría una mesa para esta noche.
      3 - Muy bien. ¿Para cuantas personas?
      4 - Para tres personas, por favor.
      5 - Tres personas, vale. ¿Y a qué hora quiere comer?
      6 - A las seis.
      7 - Claro. ¡Hasta pronto!

      Q4.
      You are a waiter talking to a customer. Write in Spanish: 'how can I help you?'.

      Correct Answer: ¿En qué puedo ayudarle?, ¿Cómo puedo ayudarle?

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