Tools for communication
Lesson details
Learning outcome
I can identify and compare a range of digital communication tools appropriate for different workplace scenarios.
Key learning points
- Common digital communication tools include email, instant messaging, video conferencing and file sharing platforms.
- Synchronous communication is communication that happens in real time.
- Asynchronous communication is communication that doesn't require both parties to be present at the same time.
Keywords
Synchronous - communication that happens in real time
Asynchronous - communication that doesn't happen in real time or require both parties to be present at the same time
Common misconception
Synchronous communication tools are better than asynchronous communication tools.
Neither type of communication can be deemed better than the other overall. Some forms of communication will suit different tasks better than others.
Teacher tip
The second task for this lesson involves pupils reading and responding to scenarios. You could group pupils and get each group to respond to one scenario before sharing their reponse with the rest of the class.
Licence
Lesson video
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Prior knowledge starter quiz
6 Questions
Q1.Put these steps in order for setting up an ergonomic workspace:
Q2.What is the term for doing your job somewhere other than a traditional office?
Q3.Which of these is a key feature of ergonomics?
Q4.What can poor physical health lead to at work?
Q5.What does mental health relate to?
Q6.Which of these is a benefit of promoting physical health in the workplace?
Assessment exit quiz
6 Questions
Q1.What type of communication happens in real time?
Q2.What is a key benefit of synchronous communication?
Q3.What is the main advantage of asynchronous communication?
Q4.Match each scenario to the best communication tool:
Instant messaging
Video conference
File sharing platform
Q5.Which tool would be least suitable for urgent, real-time feedback?
Q6.Put these steps in order for starting a video conference:
To help you plan your 10 computing lesson on: Tools for communication, download all teaching resources for free and adapt to suit your pupils' needs...
To help you plan your 10 computing lesson on: Tools for communication, download all teaching resources for free and adapt to suit your pupils' needs.
The starter quiz will activate and check your pupils' prior knowledge, with versions available both with and without answers in PDF format.
We use learning cycles to break down learning into key concepts or ideas linked to the learning outcome. Each learning cycle features explanations with checks for understanding and practice tasks with feedback. All of this is found in our slide decks, ready for you to download and edit. The practice tasks are also available as printable worksheets and some lessons have additional materials with extra material you might need for teaching the lesson.
The assessment exit quiz will test your pupils' understanding of the key learning points.
Our video is a tool for planning, showing how other teachers might teach the lesson, offering helpful tips, modelled explanations and inspiration for your own delivery in the classroom. Plus, you can set it as homework or revision for pupils and keep their learning on track by sharing an online pupil version of this lesson.
Explore more key stage 4 computing lessons from the IT and the world of work unit, dive into the full secondary computing curriculum, or learn more about lesson planning.