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      Chatbot applications and other LLMs

      Lesson details

      Learning outcome

      I can describe the purpose of LLMs and explain why the output may not be trustworthy.

      Key learning points

      1. LLMs are trained on large amounts of text data.
      2. The aim of LLMs and chatbot applications is to provide realistic conversations by predicting the next word or phrase.
      3. There is no guarantee that data used to train LLMs is accurate, unbiased and trustworthy.
      4. Bias is when the output of an AI model favours some things and deprioritises or excludes others.

      Keywords

      • Language model - an AI system used to produce or complete written text based on patterns identified in training data

      • Prediction - an estimate of what might happen next based on patterns found in training data

      • Bias - when something is unfair towards or against something or someone

      • Trust - confidence that something will work as expected and produce reliable and fair results

      Common misconception

      Large Language Models (LLMs) understand what they’re saying, like a human does.

      LLMs do not understand language or meaning. They generate responses by predicting the most likely next word based on patterns in the data they were trained on, not because they understand the content like a human does.

      Teacher tip

      Use real-world examples of LLM responses from AI writing tools and ask students to spot possible bias or unfairness. This encourages critical thinking and helps students see that LLMs don’t “understand” content — they generate text based on patterns in data, which may include biased information.

      Licence

      This content is © Oak National Academy Limited (2025), licensed on Open Government Licence version 3.0
      except where otherwise stated. See Oak's terms & conditions
      (Collection 2).

      Lesson video

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      Prior knowledge starter quiz

      6 Questions

      Q1.
      What is the main purpose of a predictive AI system?

      to create new music
      to draw pictures
      Correct answer: to predict what might happen next
      to store information

      Q2.
      Which task would a generative AI system be best at?

      forecasting the weather
      calculating sums
      sorting emails
      Correct answer: writing a new poem

      Q3.
      What is the term for the information given to an AI system so it can learn?

      Correct Answer: training data

      Q4.
      Put these actions in order for using predictive AI to forecast exam results:

      1 - collect past exam scores
      2 - train the AI system
      3 - input new student data
      4 - predict future results

      Q5.
      Which keyword describes an AI system that can make new things like pictures or music?

      Correct Answer: generative, generative AI

      Q6.
      Match each example to the correct keyword:

      Correct Answer:generative,making a new painting using AI
      Correct Answer:predictive,guessing next week’s weather
      Correct Answer:training data,providing a set of sample essays for AI to study

      6 Questions

      Q1.
      Put these steps in order for how an LLM creates a response:

      1 - receives a user’s question
      2 - analyses the question using patterns from training data
      3 - predicts the next word or phrase
      4 - produces a complete response

      Q2.
      What is a Large Language Model (LLM) mainly trained on?

      pictures and videos
      mathematical equations only
      spoken conversations only
      Correct answer: large collections of text data

      Q3.
      What is the term for when the output of an AI model unfairly favours or excludes certain groups or ideas?

      Correct Answer: bias

      Q4.
      What is the main aim of a chatbot using an LLM?

      Correct answer: to provide realistic conversations by predicting words
      to create computer games
      to translate languages
      to solve maths problems

      Q5.
      Match each example to the correct keyword:

      Correct Answer:bias,the model always prefers one type of answer
      Correct Answer:prediction,the AI creates the next word in a sentence
      Correct Answer:trust,confidence that the model’s output is fair
      Correct Answer:language model,completing a story based on previous sentences

      Q6.
      Which statement about the data used to train LLMs is true?

      It is always accurate and fair.
      Correct answer: It may contain errors and bias.
      It only comes from trusted sources.
      It never changes.

      To help you plan your 10 computing lesson on: Chatbot applications and other LLMs, download all teaching resources for free and adapt to suit your pupils' needs...