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      Lesson details

      Learning outcome

      I can design and conduct effective interviews that inform designing.

      Key learning points

      1. Designers will use open and closed questions in interviews.
      2. Interviews are a useful tool when ascertaining clients wants and needs.

      Keywords

      • Interview - a structured conversation to gather information from another person

      • Open-ended question - a type of question that encourages a detailed, thoughtful response

      • Closed question - a type of question that prompts a short, specific response

      • Relevant - closely connected to

      Common misconception

      Using closed questions in an interview will provide enough effective information to support further developments.

      Using open-ended questions in an interview will allow for more detailed and flexible reponses, providing oppotunites for effective outcomes to support further developments.

      Teacher tip

      Extentions to this lesson could include providing practice opportunites for students to write, conduct, record and transcribe a full interview.

      Licence

      This content is © Oak National Academy Limited (2025), licensed on Open Government Licence version 3.0
      except where otherwise stated. See Oak's terms & conditions
      (Collection 2).

      Lesson video

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      Prior knowledge starter quiz

      6 Questions

      Q1.
      The person you are designing for is called the ...

      designer
      stakeholder
      client
      Correct answer: user

      Q2.
      One approach to investigate a context is to create a user journey map. A user journey map is ...

      visualising the user's needs and wants
      Correct answer: visualising the steps a user will take within a task
      visualising the thinking of the user
      visualising the user using the end product
      visualising a future design in its context

      Q3.
      Match the following term to its definition.

      Correct Answer:user,who you are designing for and who directly interacts with a product

      who you are designing for and who directly interacts with a product

      Correct Answer:client,is a person, group or organisation that seeks expertise or solutions

      is a person, group or organisation that seeks expertise or solutions

      Correct Answer:stakeholder,a person, group or organisation with an interest in a project

      a person, group or organisation with an interest in a project

      Correct Answer:customer,is a specific group of consumers identified the most likely audience

      is a specific group of consumers identified the most likely audience

      Correct Answer:target market,is the individual who purchases or pays

      is the individual who purchases or pays

      Q4.
      All design and technological practice takes place within __________ that inform outcomes.

      projects
      environments
      Correct answer: contexts
      places
      events

      Q5.
      Producing a context mind map is a type of research.

      Correct Answer: Primary

      Q6.
      A high profile event is ...

      Correct answer: an event which involves publicly known people
      an important work event
      a local community event
      an unplanned, spontaneous event

      6 Questions

      Q1.
      An interview is ...

      a formal presentation
      an formal conversation
      a casual conversation
      Correct answer: a structured conversation

      Q2.
      For interview questions to be effective and relevant to the context, it is important to identify …

      the length of questions
      Correct answer: the topics of questions
      the recording of questions
      the amount of questions

      Q3.
      There are two types of questions that can be used in interviews. These are closed questions and questions.

      Correct Answer: open-ended, open ended

      Q4.
      Open-ended questions are a type of question that encourages a ...

      Correct answer: detailed response
      Correct answer: flexible response
      rigid response
      concise response
      correct response

      Q5.
      What type of interview question prompts a short, specific response?

      Correct Answer: closed , closed question

      Q6.
      Put the interview structure in the correct order.

      1 - introduction
      2 - question topics
      3 - ask questions
      4 - listen and record
      5 - recap and thank you

      To help you plan your 10 design and technology lesson on: Interviews, download all teaching resources for free and adapt to suit your pupils' needs...