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      Managing conflict in healthy ways

      Lesson details

      Learning outcome

      I can describe how to handle conflict in a positive way.

      Key learning points

      1. Everyone experiences conflict.
      2. It is ok to have conflict with friends.
      3. We need to make sure we handle conflict healthily.
      4. Strategies to handle conflict include listening, speaking calmly and taking some space.
      5. Conflict can feel frustrating and upsetting.

      Keywords

      • Conflict - when people don't agree about something and have different ideas about what should happen

      • Disagree - to have a different opinion from someone else

      • Frustrating - something that makes you feel a little annoyed or upset

      • Calm - feeling peaceful and relaxed, with no big emotions

      Common misconception

      We should never argue or disagree with anyone because then it means that you are not friends.

      Being able to disagree is important. You do not have to agree on everything, but having a conversation about different opinions helps us understand each other.

      Teacher tip

      Display some of the pupils' posters from LC3 around the classroom so that they can refer to them throughout the year.

      Licence

      This content is © Oak National Academy Limited (2026), licensed on Open Government Licence version 3.0
      except where otherwise stated. See Oak's terms & conditions
      (Collection 2).

      Lesson video

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      Prior knowledge starter quiz

      6 Questions

      Q1.
      Match the word to the definition.

      Correct Answer:experience,things that happen to us and how they make us feel

      things that happen to us and how they make us feel

      Correct Answer:emotion,feelings we have inside, like happiness, sadness or anger

      feelings we have inside, like happiness, sadness or anger

      Correct Answer:sensation,a feeling in our bodies or on our skin

      a feeling in our bodies or on our skin

      Correct Answer:strong,when something or someone has power or force

      when something or someone has power or force

      Q2.
      We cannot what feelings we have.

      Correct Answer: control, decide

      Q3.
      Which statements are true?

      Strong feelings are easy to manage.
      Correct answer: Strong feelings can be difficult to manage.
      Correct answer: Everyone experiences emotions differently.
      Everyone experiences emotions the same way.

      Q4.
      Laura is experiencing a tight feeling in her tummy and she wants to be alone. How might Laura be feeling?

      Correct answer: angry
      happy
      excited
      confident

      Q5.
      How could we manage our emotions in a healthy way?

      Correct answer: take deep breaths
      run away and hide
      shout at everyone around us
      Correct answer: talk to a trusted adult
      Correct answer: write our feelings down

      Q6.
      When might we need support?

      Correct answer: when our emotions feel too big to manage
      Correct answer: when our strong emotions last a long time
      Correct answer: when our strong emotions begin to affect our lives
      when our emotions feel easy to manage

      6 Questions

      Q1.
      Match the word to the definition.

      Correct Answer:conflict,when people don't agree about something

      when people don't agree about something

      Correct Answer:disagree,to have a different opinion from someone else

      to have a different opinion from someone else

      Correct Answer:frustrating,something that makes you feel a little annoyed or upset

      something that makes you feel a little annoyed or upset

      Correct Answer:calm,feeling peaceful and relaxed, with no big emotions

      feeling peaceful and relaxed, with no big emotions

      Q2.
      Which statements are true?

      Only some people experience conflicts.
      Correct answer: Everyone experiences conflicts.
      Correct answer: Conflicts can happen between friends, family members or classmates.
      Conflicts can only happen with people we don't like.

      Q3.
      It's to have conflicts with other people.

      Correct Answer: ok, fine, normal, usual, common

      Q4.
      How might we feel during a conflict?

      excited
      Correct answer: worried
      Correct answer: frustated
      Correct answer: confused
      calm

      Q5.
      Why is it important to handle conflicts in a healthy way?

      so we can win arguments
      Correct answer: so that our relationships can stay strong and respectful
      so we can boss other people around
      Correct answer: so we can find a solution to the problem

      Q6.
      How can we handle conflicts in a healthy way?

      Correct answer: by listening to the other person
      by shouting
      by blaming the other person
      Correct answer: by using kind words to explain how we feel

      To help you plan your 3 RSHE (PSHE) lesson on: Managing conflict in healthy ways, download all teaching resources for free and adapt to suit your pupils' needs...