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      Lesson details

      Learning outcome

      I can explain what artificial intelligence is and identify some common uses in the real world.

      Key learning points

      1. AI allows machines to "think" and "act" in ways that seem intelligent, often by using data to improve over time.
      2. AI systems now power many everyday activities.
      3. Applications of AI systems include voice assistants, recommendation systems, chatbots and fraud detection systems.

      Keywords

      • Intelligence - the ability to “learn” and adapt to new situations

      • Application - putting something to use, or a thing that is being used for a specific purpose

      Common misconception

      AI applications can think.

      AI systems follow programmed rules or improve performance based on data, but they do not think or have emotions like humans.

      Teacher tip

      This lesson explores a number of real-world applications of AI systems. As an alternative, you could get small groups of pupils to investigate one particular application more closely and then share their findings with the wider class.

      Licence

      This content is © Oak National Academy Limited (2025), licensed on Open Government Licence version 3.0
      except where otherwise stated. See Oak's terms & conditions
      (Collection 2).

      Lesson video

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      Prior knowledge starter quiz

      6 Questions

      Q1.
      Which of these is an example of a chatbot application?

      a robot arm on a car assembly line
      a cash register
      Correct answer: an online assistant that answers customer questions
      a barcode scanner at a supermarket

      Q2.
      How do doctors use computers to help diagnose illnesses?

      for playing games
      by writing prescriptions
      for booking appointments
      Correct answer: by using software that analyses symptoms

      Q3.
      Which device helps you find your current location and directions?

      Correct answer: GPS technology
      MP3 player
      printer
      microwave

      Q4.
      Arrange the following steps for using GPS to get to a new place:

      1 - switch on GPS device
      2 - enter destination
      3 - follow directions
      4 - arrive at destination

      Q5.
      Why might a supermarket use self-checkout machines?

      to make shopping slower
      to reduce errors in cooking
      Correct answer: to allow customers to scan and pay for items themselves
      to keep food fresh

      Q6.
      Match the professional to the technology they might use:

      Correct Answer:doctor,medical software

      medical software

      Correct Answer:factory worker,robot arm

      robot arm

      Correct Answer:shopper,self-checkout

      self-checkout

      Correct Answer:driver,GPS

      GPS

      6 Questions

      Q1.
      What is artificial intelligence (AI)?

      Correct answer: machines that perform tasks using data and rules
      computers that have feelings
      devices that only store information
      a type of electricity

      Q2.
      Which of these is most widely recognised as a direct application of AI technology designed for interactive communication?

      weather app that predicts rain
      online calendar that suggests meeting times
      photo gallery that organises images by date
      Correct answer: voice assistant that responds to spoken questions

      Q3.
      Arrange these steps for a chatbot helping a customer:

      1 - receives a question
      2 - processes the question using data
      3 - finds the relevant information
      4 - sends a reply to the customer

      Q4.
      Match the AI application to its use:

      Correct Answer:voice assistant,answers customer questions

      answers customer questions

      Correct Answer:fraud detection system,spots unusual payments

      spots unusual payments

      Correct Answer:chatbot application,responds to spoken commands

      responds to spoken commands

      Correct Answer:recommendation system,suggests films or products

      suggests films or products

      Q5.
      Which statement best describes how AI systems operate?

      Correct answer: It follows programmed rules and uses data.
      It feels emotions like a person.
      It makes decisions randomly.
      It copies everything humans do.

      Q6.
      Why do AI systems often improve over time?

      They get bored.
      They need sleep.
      They break down.
      Correct answer: They receive more data to learn from.

      To help you plan your 10 computer science lesson on: Introduction to AI, download all teaching resources for free and adapt to suit your pupils' needs...