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      Lesson details

      Learning outcome

      I can explain which online resources are reliable sources of support and advice.

      Key learning points

      1. The internet can be a great place to find support and guidance.
      2. There are many chat and advice services that provide support to young people.
      3. It is important to remember when looking for support online that there is a lot of misinformation on the internet.
      4. Websites, apps and influencers are often trying to make money and so their advice is not always reliable.
      5. Influencers’ content can be very believable, even if it is not always totally honest.

      Keywords

      • Reliable - the quality of being trustworthy

      • Manipulation - influencing someone’s emotions to make them do something

      • Influencer - a person who uses social media to influence the behaviour of their followers

      • Misinformation - false or inaccurate information shared without intent to deceive; getting the facts wrong by mistake

      Common misconception

      All influencers are trustworthy and reliable sources of information.

      Influencers have various motivations and might not be totally honest. There are different ways we can evaluate online advice to determine if it is appropriate or not.

      Teacher tip

      There are many popular influencers that students may follow - making reference to real life examples would be helpful to illustrate some of the key learning points in this lesson.

      Licence

      This content is © Oak National Academy Limited (2026), licensed on Open Government Licence version 3.0
      except where otherwise stated. See Oak's terms & conditions
      (Collection 2).

      Lesson video

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      Prior knowledge starter quiz

      6 Questions

      Q1.
      Group chats online are...

      public conversations on media platforms.
      Correct answer: private conversations that happen on messaging apps.
      email exchanges between multiple people.

      Q2.
      A way to reduce the amount of notifications you get from group chats could be to...

      Correct answer: mute conversations.
      block senders.
      leave a group.

      Q3.
      Catfishing, extortion and cyberstalking are all examples of the ways people can you online.

      Correct Answer: manipulate, harass, threaten

      Q4.
      Match the word to its correct description.

      Correct Answer:report,to inform the platform about the email address
      Correct Answer:block,to stop the email address emailing again
      Correct Answer:delete,to remove the email from your inbox

      Q5.
      If your email or social media account is hacked, this means someone has been able to...

      send you an email or message from their account.
      Correct answer: access your account without your permission.
      view your public posts.

      Q6.
      If we feel overwhelmed by the content we see online, we can...

      keep scrolling and ignore it.
      Correct answer: take a break from screens and talk to a trusted adult.
      post about how we feel on social media.
      engage in arguments with people online to express our feelings.

      6 Questions

      Q1.
      Match the word to the correct definition.

      Correct Answer:reliable,the quality of being trustworthy
      Correct Answer:manipulation,influencing someone’s emotions to make them do something
      Correct Answer:influencer,someone famous or trying to be famous through posting content online

      Q2.
      If you want to check if a charity or business is legitimate, you can...

      Correct answer: check online with gov.uk.
      email them to ask.
      check their social media.

      Q3.
      If you want to know how a company uses your data, you can request to see their...

      Correct Answer: data protection policy, data policy, policy on data protection, policy on data

      Q4.
      A reliable influencer is someone who...

      Correct answer: gives advice on topics they have experience with or have training on.
      is being paid by companies to give a good review of their products.
      is passionate about their subject and so shares lots of information.

      Q5.
      Which of the following is the most reliable way to find accurate support and advice online?

      following advice from popular influencers on social media
      Correct answer: using websites or apps that are recommended by trusted organisations
      searching for advice on random websites you find through a search engine
      taking advice from anonymous people in online forums

      Q6.
      It is important to remember when looking for support online that there is a lot of on the internet.

      Correct Answer: misinformation

      To help you plan your 10 RSHE (PSHE) lesson on: Seeking support online, download all teaching resources for free and adapt to suit your pupils' needs...