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Lesson 4 of 5
  • Year 11

Religion and worldviews in hospitality

I can explain how and why religious literacy is important for people working in hospitality.

Lesson 4 of 5
New
New
  • Year 11

Religion and worldviews in hospitality

I can explain how and why religious literacy is important for people working in hospitality.

Lesson details

Key learning points

  1. In the UK, the hospitality sector is a major employer and comprises guest relations, hotel and event management.
  2. Religious literacy in hospitality is important because you work with people who have different religions and worldviews.
  3. Religion and belief is one of the protected characteristics in the Equality Act.
  4. Knowing about different practices, such as dietary food laws, will build trust and a relationship with clients.

Keywords

  • Halal - dietary items permissible for consumption under Islamic law

  • Hospitality - the activity or business of providing welcoming services to guests

  • Kosher - dietary items permissible for consumption under Jewish law

  • Religious literacy - knowledge of how religions, worldviews and beliefs shape lives

Common misconception

Accommodating religious dietary requirements is an “extra” or optional.

In hospitality, cultural and religious awareness is part of good customer service and can directly impact guest satisfaction, reputation, and inclusivity.


To help you plan your year 11 religious education lesson on: Religion and worldviews in hospitality, download all teaching resources for free and adapt to suit your pupils' needs...

Ask students to consider other aspects of hospitality that may require religious literacy, e.g. providing leisure facilities that cater for single sex swimming sessions or gym classes.
Teacher tip

Equipment

Licence

This content is © Oak National Academy Limited (2026), licensed on Open Government Licence version 3.0 except where otherwise stated. See Oak's terms & conditions (Collection 2).

Lesson video

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Prior knowledge starter quiz

5 Questions

Q1.
Which industry is a major employer in the UK?

agriculture
mining
Correct answer: finance sector

Q2.
What does religious literacy mainly support?

ignoring clients
Correct answer: relationship-building
isolation

Q3.
Why is it important for businesses to know that Friday is a day off in many Islamic countries?

Correct answer: to plan meetings appropriately
to reduce trade
to avoid clients

Q4.
Religious literacy combined with emotional leads to better decision-making.

Correct Answer: intelligence, Intelligence

Q5.
Which is a Dharmic value?

aggression
Correct answer: honesty
greed

Assessment exit quiz

5 Questions

Q1.
Match each keyword to its meaning:

Correct Answer:halal,permissible for consumption under Islamic law

permissible for consumption under Islamic law

Correct Answer:hospitality,business providing welcoming services to guests

business providing welcoming services to guests

Correct Answer:kosher,dietary items permissible to eat for Jews

dietary items permissible to eat for Jews

Correct Answer:religious literacy,knowledge of how religions, worldviews and beliefs shape lives

knowledge of how religions, worldviews and beliefs shape lives

Q2.
Religious literacy builds with clients.

Correct Answer: trust, Trust

Q3.
Religion and belief are protected under the ...

Education Reform Act
Correct answer: Equality Act
Immigration Act

Q4.
An example of a religious dietary requirement is ...

Correct answer: kosher or halal food
veganism only
fast food

Q5.
Kosher catering follows the rules of ...

Correct Answer: kashrut, Kashrut